What is Mystery Shopping?
Mystery Shopping is a form of research that helps businesses in Broome and across the Kimberley region understand the true customer experience in their stores.
We'll pay you to complete evaluation surveys following your visits to local businesses - from the shops at Broome Boulevard Shopping Centre and Chinatown to the restaurants along the scenic Cable Beach and the boutiques on Johnny Chi Lane.
It's real money for real work in your local community.
Why Mystery Shopping in Broome?
- Shop at major retailers in Broome Boulevard Shopping Centre and Chinatown
- Evaluate local Broome businesses and contribute to your community
- Flexible assignments in Broome CBD, Cable Beach, Town Beach, and surrounding areas
- Enjoy meals at local restaurants or cafes along the beautiful Cable Beach
- No commuting to Perth – work in your local Broome area
Requirements for Broome Mystery Shoppers
Internet Access
Reliable internet connection to submit your reports and access assignments
Attention to Detail
Keen observation skills to notice the small things that make a big difference
Spare Time
Flexibility to complete assignments during business hours in Broome
Shoppers must be at least 18 years of age.
Frequently Asked Questions
Can I really get paid to shop in Broome?
Yes, Mystery Shoppers are paid to shop throughout Broome and the Kimberley region. You'll be paid in goods (e.g., dinner at a Cable Beach restaurant), and/or cash. It's not free money – there's work involved, but you'll be contributing to improving customer experiences in your local area.
How do I register?
There are four simple steps to registering as a mystery shopper in Broome:
- Click on the registration link below
- Enter your personal details
- Check your inbox to confirm your email address
- Check out the job board for mystery shopping assignments in Broome, Cable Beach, Town Beach, and surrounding areas
What kind of shops might I do in Broome?
Service Integrity organizes evaluations for a variety of Broome businesses such as:
- Retail shops in Broome Boulevard Shopping Centre
- Restaurants along Cable Beach
- Cafes in Chinatown
- Local banks and financial institutions
- Pharmacies in Broome suburbs
- Car dealerships in Broome
- Pearl and fashion stores in Chinatown
- Clubs and entertainment venues
What will I get paid?
Mystery Shopping is not a full-time job that pays a wage or salary. Shoppers are part-time Independent Contractors who get paid a set rate or reimbursement for each shop completed in the Broome area.
Shoppers are paid (for all approved shops completed in the previous calendar month) once a month by Direct Deposit into a nominated bank account. Approved shops are those that have been completed in the correct timeframe and where the current guidelines have been followed.
Our payments are broken into 2 categories:
Payment
This type of payment occurs when we ask you to evaluate a Broome business and not make a purchase, such as car dealers, real estate agents, or financial institutions. You would be paid for assessing the company and completing the questionnaire.
Reimbursement
This type of payment occurs when you evaluate a business and make a purchase, such as pearl shops in Chinatown, restaurants along Cable Beach, or cafés in town. As payment for conducting the shop, you would keep what you purchased and Service Integrity would reimburse the amount spent (up to the specified amount) for completing a questionnaire.
Who is Service Integrity?
Service Integrity Mystery Shopping is an Australian owned mystery shopping company operating throughout Australia, including strong coverage across Broome and the Kimberley region.
Established in 2004 and headquartered in Wollongong, Australia, we have over 50,000 registered shoppers nationwide. Our shoppers regularly evaluate a wide variety of organisations, providing crucial feedback for our clients to improve their sales, compliance, and service delivery.
We're expanding our Broome operations and need local shoppers who understand the area - from Chinatown to Cable Beach, Town Beach to Roebuck Bay, and everywhere in between.
Cable Beach sunset camel tours - one of many popular tourist attractions in Broome
Benefits for Broome Mystery Shoppers
Work Locally
Complete assignments close to home across Broome without commuting to Perth. Assignments available in Chinatown, Cable Beach, Town Beach, and surrounding areas.
Flexible Schedule
Choose assignments that fit your lifestyle. Perfect for Notre Dame University students, parents, retirees, or anyone with some spare time living in the Broome region.
Support Your Community
Help Broome businesses improve their service standards and contribute to the growing local economy as the town continues to develop its tourism and hospitality sectors.
How to Become a Broome Mystery Shopper
It's easy! There are 3 simple steps to become a Mystery Shopper with Service Integrity in Broome:
Click the registration button below to submit your application
If successful, you'll receive an email with your login ID and password
Log in to view and accept shops in Broome that interest you
What Broome Shoppers Say
"I've been mystery shopping around Broome for over a year now. It's a great way to explore local businesses I might not otherwise visit. Last month I evaluated three cafés in Chinatown and was reimbursed for my purchases plus a fee. Perfect for a coffee lover like me!"
"As a Notre Dame University student, mystery shopping gives me flexible work I can fit around my studies. I regularly do shops at Broome Boulevard Shopping Centre and Chinatown. The reimbursements for purchases and payments for completed surveys really help with my expenses."
Ready to Become a Broome Mystery Shopper?
Join our team of local Broome mystery shoppers today and turn your shopping trips into paid assignments. Help improve customer experiences across this beautiful coastal pearling town!
Register Now