Leaders have FIVE attributes which are more important than Vision and Management skills, or talent.

Whether you are someone looking for new leaders, or someone looking to become a leader – Here are 5 attributes displayed by ALL leaders.

1. Leaders think – they solve problems that haven’t been solved before.

2. Leaders work hard – leaders don’t know the meaning of regular work hours.

3. Leaders don’t seek permission

4. Leaders don’t wait for things to happen – they proactively make them happen.

5. Leaders are thick skinned – they know what it means to front up.

That’s all pretty close to the basics of a good Mystery Shopping program.